What are open box products?

Open box products are items that have been purchased and then returned by customers—often with little to no use. These products are fully functional, carefully inspected, and resold at a discounted price simply because the original packaging has been opened and may have some blemishes or limited use. This does not affect functionality of the products.

At Factory Brands Direct we offer high-quality open box items that deliver exceptional value without compromising performance or reliability.

Why do Products become “Open Box”?

There are several reasons a product may be classified as open box:

·         Customer Changed Their Mind: The item was returned shortly after purchase for non-defective reasons (wrong size, color, or model).

·         Unopened Returns: Sometimes, customers return products without even opening the box.

·         Minor Packaging Damage: The original packaging may be slightly damaged during shipping, but the product remains untouched.

·         Display Models: Items used for in-store display or demonstrations.

What can you expect from our Open Box Products?

We make sure every open box item meets our strict quality standards before it’s listed for resale. Here’s what you can expect:

·         Thoroughly Inspected & Tested: All items are evaluated to ensure they are fully functional and in excellent working condition.

·         Guaranteed Functionality: Any defects or issues are resolved before resale.

·         Complete or Near-Complete Packaging: Most products include original accessories and manuals. Any missing items will be clearly stated.

·         Discounted Prices: Enjoy significant savings—sometimes up to 50% off the original retail price.

·         Warranty & Return Coverage: Many open box items come with a warranty or return policy for peace of mind.

Are Open Box Products safe to buy?

Yes! Buying open box is a smart, safe, and eco-friendly way to get great products at lower prices. You get the same quality and performance you’d expect from new items—just at a better value.

At Factory Brands Direct we only sell open box products that meet our rigorous standards for quality, cleanliness, and condition.