Warranty

Factory Brands Direct — Warranty

Last Updated: June 28, 2026

Most Factory Brands Direct open box and refurbished products come with a 1-year warranty. Original receipt required for all warranty claims.

Extended Warranty: An extended warranty of 1 or 2 years is available to purchase at the time of checkout.

Products must be brought in or shipped to our fulfillment centre for warranty work. Factory Brands Direct reserves the right to repair or replace with a compatible product if the original product is not repairable.

For warranty enquiries, please contact us.